According to IDC, 85% of enterprise decision-makers say they have a time frame of two years to make significant inroads into digital transformation or they will fall behind their competitors and suffer financially. Companies must now evaluate and assess if their current processes and systems allow them the flexibility to provide a seamless digital customer experience.
Every company has to undergo a ‘digital reinvention’ by rethinking its customer relationship management policies and customer experience strategy which can be enhanced mainly by building and growing the business around the customer’s needs.
“We’re excited to be at Smart Sourcing Summit 2019, to share how our collaboration with Automation Anywhere is empowering businesses to easily start their Digitization and Automation journey and extend the employee experience for the workplace of the future. Stop by our booth to learn more and grab some goodies while you’re here.”
Date: 28 November 2019 (Thursday)
Time: 8.00am - 6.00pm
Venue: Royale Chulan, The Curve, Kuala Lumpur